Shipping & Returns

 

Shipping Information

We will ship your order quickly and dependably. Together with DHL we make sure you can enjoy your order within 3 - 4 business days from receipt of the order. To make sure nothing brakes during it's journey to your house, we use a high-quality packaging that was developed especially to avoid glass breakage.

Within Germany we ship for:

1 - 5 bottles — 10 €
6 - 17 —  8 €
18 - 54 —  0 €

 

If you would like a delivery to Austria, BeneLux, Denmark or Switzerland it will be:
1 - 5 bottles — 18 €
6 - 17 —  14 €
18 - 54 —  8 €

Please contact us if you would like your wine to be shipped to any other country within Europe. We will gladly find a way to make it possible.

If you would like to order more than 54 bottles, please contact us directly and we will arrange specific transportation for you.

 

 

Easy Returns & Exchanges

We are committed to absolute customer satisfaction! If there is any problem with your order, we want to hear about it. If you receive a bad bottle, simply put the cork back in the bottle and contact us. We will send out a replacement shipment to you right away.

If you wish to return your wine for any other reason, please send us an email to shop@muzawo.de and we will be happy to help you.